Last Updated: 1 January 2025

Privacy Policy — 399 BDT

Your privacy matters to us. This Privacy Policy explains exactly what personal data 399 BDT collects when you use our platform, how we use it, who we share it with, and what rights you have over your own information. We've written this in plain language so it's easy to understand — no legal jargon where we can avoid it.

Our Commitment:

399 BDT does not sell your personal data to third parties. We collect only what we need to run the platform safely and fairly, and we protect it with industry-standard security measures at all times.

How 399 BDT Protects Your Privacy

Six core principles that guide how we handle your personal data on the 399 BDT platform.

Encrypted Storage

All personal and financial data stored by 399 BDT is encrypted at rest using AES-256 encryption. Your information is never stored in plain text on our servers.

No Data Selling

399 BDT does not sell, rent, or trade your personal data to advertisers or any third-party marketing companies. Your data stays within the platform ecosystem.

Minimal Collection

We only collect the data that is genuinely necessary to operate 399 BDT, verify your identity, process payments, and keep the platform secure.

Your Control

You can request access to your data, ask for corrections, or request deletion at any time by contacting the 399 BDT support team directly.

Secure Transfers

All data transmitted between your device and 399 BDT is protected by TLS encryption. This applies to login, deposits, withdrawals, and all account activity.

Clear Retention

399 BDT keeps your data only for as long as it is needed for operational, legal, or compliance purposes. Once that period ends, data is securely deleted.

01 What Data We Collect

When you register and use 399 BDT, we collect certain personal information. Here is a clear breakdown of what we collect and why.

Data Type Examples Why We Collect It
Identity Data Full name, date of birth, national ID number Account registration and age verification
Contact Data Mobile number, email address Account communication, support, and security alerts
Financial Data bKash / Nagad / Rocket account number Processing deposits and withdrawals
Transaction Data Deposit amounts, withdrawal history, bet records Account management, dispute resolution, compliance
Technical Data IP address, device type, browser, session timestamps Security monitoring and fraud prevention
Usage Data Pages visited, games played, session duration Platform improvement and responsible gaming monitoring

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.

Verification Documents:

If 399 BDT requests identity verification, you may be asked to submit a copy of your National ID card or passport. These documents are handled with strict confidentiality and used solely for verification purposes.

02 How We Use Your Data

399 BDT uses the data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described here without first obtaining your consent.

  • Account Management: To create, maintain, and secure your 399 BDT account, including verifying your identity and processing your login.
  • Payment Processing: To handle deposits and withdrawals via bKash, Nagad, and Rocket accurately and securely.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance through live chat and email.
  • Security & Fraud Prevention: To detect and prevent unauthorised access, cheating, money laundering, and other prohibited activities on 399 BDT.
  • Responsible Gaming: To monitor gaming patterns and reach out if we identify behaviour that may indicate a problem. This is a core part of how 399 BDT operates responsibly.
  • Platform Improvement: To analyse how players use 399 BDT so we can improve game performance, navigation, and the overall experience.
  • Legal Compliance: To meet any obligations under applicable laws and regulations, including record-keeping requirements.
  • Promotional Communications: To send you information about bonuses and promotions on 399 BDT — but only if you have opted in to receive these. You can opt out at any time.

We process your data on the basis of contractual necessity (to provide the 399 BDT service), legitimate interest (security and fraud prevention), legal obligation (compliance), and consent (marketing communications).

03 Cookies & Tracking Technologies

399 BDT uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. Here is what you need to know.

  • Essential Cookies: These are required for 399 BDT to function. They handle your login session, keep you authenticated while you play, and remember your preferences. You cannot opt out of essential cookies without affecting your ability to use the platform.
  • Analytics Cookies: We use anonymised analytics data to understand which pages and games are most popular on 399 BDT, how long sessions last, and where users encounter issues. This data does not identify you personally.
  • Security Cookies: These help 399 BDT detect suspicious activity, such as multiple failed login attempts or unusual geographic access patterns.
  • Preference Cookies: These remember your language settings, display preferences, and other customisations so you don't have to reset them every time you visit 399 BDT.

You can manage cookie preferences through your browser settings. Blocking certain cookies may affect the functionality of 399 BDT. We do not use third-party advertising cookies or share cookie data with external marketing platforms.

04 Data Sharing

399 BDT does not sell your personal data. We share it only in the following limited circumstances, and only to the extent necessary.

  • Payment Processors: When you make a deposit or withdrawal, your mobile banking number and transaction amount are shared with the relevant payment provider (bKash, Nagad, or Rocket) to process the transaction. These providers have their own privacy policies.
  • Identity Verification Services: If you are required to complete identity verification, your documents may be shared with a third-party KYC (Know Your Customer) service provider. These providers are contractually bound to handle your data securely and use it only for verification purposes.
  • Legal Authorities: 399 BDT may disclose your data to law enforcement, regulatory bodies, or courts if required to do so by law, or if we believe disclosure is necessary to protect the rights, property, or safety of 399 BDT, our players, or the public.
  • Fraud Prevention Partners: In cases of suspected fraud or money laundering, we may share relevant account and transaction data with specialist fraud prevention agencies.
  • Business Transfers: In the unlikely event that 399 BDT undergoes a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. You will be notified in advance if this occurs.
No Third-Party Marketing:

399 BDT never shares your contact details or personal data with external marketing companies, advertisers, or data brokers. Your information is not for sale — full stop.

05 Data Security

Keeping your data safe is something 399 BDT takes seriously. We have put in place a range of technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

  • TLS Encryption: All data transmitted between your device and 399 BDT is encrypted in transit using TLS 1.2 or higher. This protects your login credentials, payment details, and all account activity from interception.
  • AES-256 Storage Encryption: Personal and financial data stored on 399 BDT servers is encrypted at rest using AES-256, one of the strongest encryption standards available.
  • Access Controls: Only authorised 399 BDT staff with a legitimate need can access personal data. Access is logged and reviewed regularly.
  • Two-Factor Authentication: We encourage all players to enable two-factor authentication on their 399 BDT account for an additional layer of login security.
  • Regular Security Audits: 399 BDT conducts periodic security reviews and vulnerability assessments to identify and address potential weaknesses before they can be exploited.
  • Incident Response: In the event of a data breach that affects your personal information, 399 BDT will notify you promptly and take immediate steps to contain and remediate the incident.

While we do everything reasonable to protect your data, no system is completely immune to risk. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

06 Data Retention

399 BDT keeps your personal data only for as long as it is needed for the purposes described in this Privacy Policy, or as required by applicable law.

  • Active Accounts: While your 399 BDT account is active, we retain all account and transaction data necessary to provide the service and comply with legal obligations.
  • Closed Accounts: After you close your account, 399 BDT retains your data for a minimum of five years to meet anti-money laundering and financial record-keeping requirements. After this period, data is securely deleted or anonymised.
  • Verification Documents: Identity documents submitted for KYC verification are retained for the duration of your account and for five years after closure, in line with compliance requirements.
  • Marketing Data: If you have opted in to receive promotional communications from 399 BDT, your contact details are retained for marketing purposes until you opt out. Opting out does not affect your account or other data.
  • Technical Logs: Server logs and security data are typically retained for 90 days, after which they are automatically purged unless required for an ongoing investigation.

When data is no longer needed, 399 BDT deletes it securely using methods that prevent recovery. Anonymised, aggregated data — which cannot be linked back to any individual — may be retained indefinitely for statistical and analytical purposes.

07 Your Rights

As a 399 BDT player, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected].

Right of Access

You can request a copy of all personal data that 399 BDT holds about you. We will provide this within 30 days of your request.

Right to Rectification

If any of your personal data held by 399 BDT is inaccurate or incomplete, you have the right to request a correction.

Right to Erasure

You can request that 399 BDT delete your personal data. This right applies where data is no longer necessary, or where you withdraw consent — subject to legal retention obligations.

Right to Object

You can object to 399 BDT processing your data for direct marketing purposes at any time. We will stop immediately upon receiving your request.

Right to Portability

You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Restriction

In certain circumstances, you can ask 399 BDT to restrict how we process your data while a dispute or investigation is ongoing.

How to Submit a Request:

Email [email protected] with the subject line "Data Rights Request" and describe what you would like us to do. We will verify your identity before processing the request and respond within 30 days.

08 Minors & Age Verification

399 BDT is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the registration process on 399 BDT, and we may request additional documentation to confirm your age at any point.

If we discover that a player under the age of 18 has registered on 399 BDT, we will immediately close the account, void any bets placed, and return any real-money deposits to the payment source. Any bonus funds associated with the account will be forfeited.

If you are a parent or guardian and believe that a minor has registered on 399 BDT using your details or their own, please contact our support team immediately at [email protected]. We will investigate and act promptly.

09 Changes to This Privacy Policy

399 BDT may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you via email or an on-platform notification at least 7 days before the updated policy takes effect.

The date at the top of this page always reflects when the policy was last updated. We encourage you to review this Privacy Policy periodically so you stay informed about how 399 BDT handles your data. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy.

10 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 399 BDT handles your personal data, please get in touch with us. We are committed to responding promptly and transparently.

For data rights requests specifically, please use the subject line "Data Rights Request" in your email so our team can route it to the right person quickly. We aim to acknowledge all privacy-related enquiries within 48 hours and resolve them within 30 days.

We're here to help.

Privacy can feel complicated, but your relationship with 399 BDT doesn't have to be. If anything in this policy is unclear, just ask — our support team will explain it in plain language.

Your Data Is Safe With Us

Play With Confidence on 399 BDT

Now you know exactly how 399 BDT protects your privacy. Register today, deposit via bKash or Nagad, and enjoy a secure, fair gaming experience built for Bangladesh players.

18+ only. Please play responsibly. See our Responsible Gaming page for tools and support.